Under pressure to clamp down on sinister messages, Whatsapp has appointed a grievance officer for India and detailed out the process for users to flag concerns and complaints, including those around fake news. Meeting one of the key demands that India had put on Whatsapp to curb fake messages that triggered mob killings, the Facebook-owned company has updated its website to reflect the appointment of a ‘Grievance Officer for India’. The update mentions that users can seek help through the mobile app, send an email or write in to ‘Komal Lahiri’, who is based out of the US.

Under pressure to clamp down on sinister messages, Whatsapp has appointed a grievance officer for India and detailed out the process for users to flag concerns and complaints, including those around fake news. Meeting one of the key demands that India had put on Whatsapp to curb fake messages that triggered mob killings, the Facebook-owned company has updated its website to reflect the appointment of a ‘Grievance Officer for India’. The update mentions that users can seek help through the mobile app, send an email or write in to ‘Komal Lahiri’, who is based out of the US.