The National Consumer Disputes Redressal Commission has awarded Rs 2 crore compensation to a woman for a wrong haircut and treatment given to her by staff at a salon in Hotel ITC Maurya in 2018, which left her “with little or almost no hair”. The complainant was a model for hair products.

The order was passed by Justice RK Agrawal and Dr SM Kantikar, observing that there is “no doubt that women are very cautious and careful with regard to their hair” and that they “spend a handsome amount on keeping the hair in good condition”.

The National Consumer Disputes Redressal Commission has awarded Rs 2 crore compensation to a woman for a wrong haircut and treatment given to her by staff at a salon in Hotel ITC Maurya in 2018, which left her “with little or almost no hair”. The complainant was a model for hair products.

The order was passed by Justice RK Agrawal and Dr SM Kantikar, observing that there is “no doubt that women are very cautious and careful with regard to their hair” and that they “spend a handsome amount on keeping the hair in good condition”.