Jio unveiled the Jio Video Call Assistant on Monday, the first day of the India Mobile Congress (IMC) 2019 that's taking place in New Delhi. Jio's voice based assistant can be accessed via a 4G phone call. According to Reliance Jio, the Jio Video Call Assistant uses AI to listen and respond to customer queries in the “most appropriate way.” An auto-learning feature helps the bot improve its accuracy, the telco adds. As for the Jio Bot Maker tool, it will allow small businesses “to create their own AI-based bot with no-coding and with minimal effort.” It also touts that the bot is highly customisable, and brands can give it a custom avatar – such as the brand's CEO or ambassador.

Jio unveiled the Jio Video Call Assistant on Monday, the first day of the India Mobile Congress (IMC) 2019 that's taking place in New Delhi. Jio's voice based assistant can be accessed via a 4G phone call. According to Reliance Jio, the Jio Video Call Assistant uses AI to listen and respond to customer queries in the “most appropriate way.” An auto-learning feature helps the bot improve its accuracy, the telco adds. As for the Jio Bot Maker tool, it will allow small businesses “to create their own AI-based bot with no-coding and with minimal effort.” It also touts that the bot is highly customisable, and brands can give it a custom avatar – such as the brand's CEO or ambassador.