In another incident where it could find itself on the wrong side of customer relations, low-cost carrier IndiGo forcibly offloaded a doctor from Bengaluru after he complained of mosquitoes on board flight 6E 541. Dr Saurabh Rai, who was travelling to Bengaluru from Lucknow on Monday evening, said he complained of mosquitos inside the aircraft immediately after boarding the flight. Rai, however, alleged that the crew members instead of paying heed manhandled him before offloading from the aircraft. The carrier, on its part, said Rai had used threatening language while speaking with a flight attendant and was offloaded for unruly behaviour.
“The Indigo flight from Lucknow to Bengaluru was full of mosquitoes when I raised an objection, I was manhandled by the crew and offloaded from the aircraft, I was even threatened,” ANI quoted Rai as saying. Rai, a cardiologist, told PTI that he would take “legal recourse” soon against the airline as well as lodge a complaint with the civil aviation ministry, DGCA and Prime Minister’s Office.

In another incident where it could find itself on the wrong side of customer relations, low-cost carrier IndiGo forcibly offloaded a doctor from Bengaluru after he complained of mosquitoes on board flight 6E 541. Dr Saurabh Rai, who was travelling to Bengaluru from Lucknow on Monday evening, said he complained of mosquitos inside the aircraft immediately after boarding the flight. Rai, however, alleged that the crew members instead of paying heed manhandled him before offloading from the aircraft. The carrier, on its part, said Rai had used threatening language while speaking with a flight attendant and was offloaded for unruly behaviour.
“The Indigo flight from Lucknow to Bengaluru was full of mosquitoes when I raised an objection, I was manhandled by the crew and offloaded from the aircraft, I was even threatened,” ANI quoted Rai as saying. Rai, a cardiologist, told PTI that he would take “legal recourse” soon against the airline as well as lodge a complaint with the civil aviation ministry, DGCA and Prime Minister’s Office.