The consumer law was changed from Monday. Now those who sell inferior goods, those who give misleading advertisements may have to face the wind of jail. Those who sell inferior goods may face a jail term of six months or a fine of one lakh rupees.

The cus tomer will have to pay five lakh rupees compensation for the major loss and will be imprisoned for seven years. If the consumer dies, then compensation of one million and seven years or life imprisonment is also possible. The e-commerce companies will also come under the ambit of the new law. Under the Consumer Protection Act (Consumer Protection Act-2019), now the customer can complain in any consumer court, till now the complaint could have been made from where the goods were purchased. The new law will replace the 1986 Consumer Law.

Now you will get these rights related to products and services

1. There will be protection from sale and services of goods which may cause damage to life or property.

2. The consumer has to give correct information about the quality, quantity, capacity, purity, price and standard of the goods.

3. The right to choose the type of goods available in the market and its competing goods.

4. There will be a provision for prompt action in case of any complaint in the product.

5. The complaint made by the consumer will be heard seriously by the marked entity

6. Consumers will be made aware of their rights so that they can know their rights.

Celebrities will also be fined

Celebrities were also fined up to 10 lakhs for misleading advertisements. It will be the responsibility of the celebrity to investigate the claim made in the advertisement. There is a provision for fines and compensation on companies for adulterated goods and bad products. If you make a false complaint, then you will be fined 50 thousand rupees.

The consumer law was changed from Monday. Now those who sell inferior goods, those who give misleading advertisements may have to face the wind of jail. Those who sell inferior goods may face a jail term of six months or a fine of one lakh rupees.

The cus tomer will have to pay five lakh rupees compensation for the major loss and will be imprisoned for seven years. If the consumer dies, then compensation of one million and seven years or life imprisonment is also possible. The e-commerce companies will also come under the ambit of the new law. Under the Consumer Protection Act (Consumer Protection Act-2019), now the customer can complain in any consumer court, till now the complaint could have been made from where the goods were purchased. The new law will replace the 1986 Consumer Law.

Now you will get these rights related to products and services

1. There will be protection from sale and services of goods which may cause damage to life or property.

2. The consumer has to give correct information about the quality, quantity, capacity, purity, price and standard of the goods.

3. The right to choose the type of goods available in the market and its competing goods.

4. There will be a provision for prompt action in case of any complaint in the product.

5. The complaint made by the consumer will be heard seriously by the marked entity

6. Consumers will be made aware of their rights so that they can know their rights.

Celebrities will also be fined

Celebrities were also fined up to 10 lakhs for misleading advertisements. It will be the responsibility of the celebrity to investigate the claim made in the advertisement. There is a provision for fines and compensation on companies for adulterated goods and bad products. If you make a false complaint, then you will be fined 50 thousand rupees.